Our Legal Terms for Indonesia Accounts

Our legal policy sets out the rules that govern account creation, the use of payment rails including DANA, OVO, GoPay and QRIS, and the handling of personal data you submit during registration or during a withdrawal request. Access to certain services depends on local law, and

1. 1

   we apply jurisdiction-aware restrictions automatically based on your account region. We retain transaction records for a minimum of twelve months for audit and dispute purposes. Any content you submit — including account details and contact preferences — is processed in accordance with the data retention terms

2. 2

   described in the trust section below. If a conflict arises between these terms and a specific promotional condition, the terms on this page take precedence. Queries from Bandung and other Indonesian cities follow the same contact path described under our support section.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.